以个人目的购买或使用商品服务的普通公众个体,作为市场经济基本单元参与商品流通,构成社会消费行为的主体执行者。
| 标准号 & 类别 | 标准名称 | 发布 |
|---|---|---|
| BH GSO ISO 10008:2024 |
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
|
2024 海湾阿拉伯国家合作委员会标准组织 |
| BS EN 16935:2017 规范标准 |
Bio-based products. Requirements for Business-to-Consumer communication and claims
声明 生物基产品 |
2017-06-12 英国标准学会 |
| BS EN 9300-014:2013 规程 |
航空航天系列. LOTAR. 数字技术产品文档 (如3D, CAD及PDM数据) 的长期存档和检索. 参考过程描述 "检索" Aerospace series. LOTAR. LOng Term Archiving and Retrieval of digital technical product documentation such as 3D, CAD and PDM data. Reference process description "Retrieval"
归档信息包 |
2013-02-28 英国标准学会 |
| BS EN ISO 11136:2017+A1:2020 试验 |
Sensory analysis. Methodology. General guidance for conducting hedonic tests with consumers in a controlled area
|
2020-10-31 英国标准学会 |
| BS ISO 10008:2022 |
Quality management. Customer satisfaction. Guidance for business-to-consumer electronic commerce transactions
|
2022-08-31 英国标准学会 |
| BS ISO 11136:2014 试验标准 |
感官分析. 方法学. 受控区域内消费者进行享乐性测试的通用指南 Sensory analysis. Methodology. General guidance for conducting hedonic tests with consumers in a controlled area
|
2014-12-31 英国标准学会 |
| BS ISO 20488:2018 规范标准 |
Online consumer reviews. Principles and requirements for their collection, moderation and publication
|
2018-06-30 英国标准学会 |
| BS ISO 21041:2018 指南标准 |
Guidance on unit pricing
|
2018-11-30 英国标准学会 |
| BS ISO 21800:2025 指南标准 |
Guidance for organizations to increase consumer understanding of online terms and conditions
|
2025-12-31 英国标准学会 |
| BS ISO 22059:2020 指南标准 |
Guidelines on consumer warranties/guarantees
|
2020-02-29 英国标准学会 |
| BS ISO 22458:2022 指南 |
Consumer vulnerability. Requirements and guidelines for the design and delivery of inclusive service
|
2022-04-30 英国标准学会 |
| CGA M-1-2007 指南标准 |
在消费者现场用医疗气体供应美利体育官网首页网址的指南.第2版 GUIDE FOR MEDICAL GAS SUPPLY SYSTEMS AT CONSUMER SITES SECOND EDITION
|
2007 美国压缩气体协会 |
| CSA ISO 10008-2015(R2019) 指南标准 |
质量管理 — 客户满意度 — 商业对消费者电子交易指南
|
2019 加拿大标准协会 |
| DANSK DS/ISO 22458:2022 |
Consumer vulnerability – Requirements and guidelines for the design and delivery of inclusive service
|
2022-04-11 丹麦标准化协会 |
| DB1305/T 100-2024 规范 |
Offline store no-reason return service specifications
经营者 |
2024-06-10 河北省标准 |
| DB23/T 2812-2021 规范 |
Specifications for the display of traceability information of edible agricultural products
|
2021-03-19 黑龙江省地方标准 |
| DB3303/T 085-2025 规范 |
Safe consumption scenic spot advance compensation regulations
投诉处理 景区 |
2025-01-17 浙江省标准 |
| DB3407/T 007-2022 规范标准 |
Specifications for no-reason return service in offline physical stores
经营者 |
2022-02-15 安徽省标准 |
| DB37/T 4186-2020 规范 |
Shandong Province Information and Communication Network Terminal Maintenance Service Specifications
|
2020-11-10 山东省地方标准 |
| DB4104/T 131-2023 规范 |
No-reason return service specifications for offline physical stores
经营者 |
2023-12-25 河南省标准 |
| DB4501/T 0009-2023 规范/规程 |
Consumer Satisfaction Evaluation Specifications for Counties (Cities, Districts) and Development Zones
|
2023-03-10 广西壮族自治区标准 |
| DB6108/T 90-2024 规范 |
Offline store no-reason return service specifications
经营者 |
2024-11-07 陕西省标准 |
| DIN EN 9300-014 E:2013-01 规范标准 |
航空航天系列 LOTAR 数字技术产品文档如三维 (3D) , 计算机辅助设计 (CAD) 和产品数据管理 (PDM) 数据的长期归档和检索 第014部分:参考过程描述 移除(草案) Aerospace series - LOTAR - LOng Term Archiving and Retrieval of digital technical product documentation such as 3D, CAD and PDM data - Part 014: Reference process description ''Retrieval''
管理员 |
2013-01 德国标准化学会 |
| DIN ISO 10008 E:2012-08 指南标准 |
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
|
2012-08 德国标准化学会 |
| DIN ISO 10008:2015 指南标准 |
质量管理.顾客满意度.企业对消费者(B2C)电子商务交易(ISO 10008-2013) Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French
|
2015-01 德国标准化学会 |
| GB/T 21737-2022 |
Products and related services information for consumers
使用说明 消费品 |
2022-10-12 国家市场监督管理总局 |
| GB/T 30135-2013 术语 |
Description specification on the risk information of consumer products safety
消费品 |
2013-12-17 国家市场监督管理总局 |
| GB/T 31782-2023 规范 |
Trusted transaction requirements for e-commerce
电子商务平台 |
2023-09-07 国家市场监督管理总局 |
| GB/T 36499-2018 规范 |
Guidance on a consumer product risk assessment for GHS labelling
消费品 |
2018-07-13 国家市场监督管理总局 |
| GB/T 36924-2018 术语 |
Technical specifications for horologe instructions
使用说明 |
2018-12-28 国家市场监督管理总局 |
| GB/T 39102-2020 规范/指南 |
Guidelines for design and manufacture quality control of customized consumer products
|
2020-10-21 国家市场监督管理总局 |
| GB/T 41408-2022 |
Sensory analysis—Methodology—General guidance for conducting hedonic tests with consumers in a controlled area
受控区域 |
2022-04-15 国家市场监督管理总局 |
| GB/T 41563-2022 |
General rules for data fusion and integration of consumer product safety
数据融合 消费品 |
2022-07-11 国家市场监督管理总局 |
| GB/T 47354-2026 指南标准 |
Guidelines for Organizing Consumer Understanding of Online Standard Terms
|
2026-03-31 国家市场监督管理总局 |
| GOST 28792-1990 规范 |
Hoisting cranes. Information to be provided. General
|
1990 俄罗斯标准局 |
| GOST R 51142-1998 规范 |
Services. Hairdressing services. General specifications
|
1998 俄罗斯标准局 |
| GOST R 52059-2018 规范 |
Household services. Services in repair and construction of housing and other constructions. General specifications
|
2018 俄罗斯标准局 |
| GOST R 53368-2009 规范 |
Consumer service of the electric and heat energy
远程服务 |
2009 俄罗斯标准局 |
| GOST R 54886-2011(2019) 指南标准 |
Guidelines on diligent practice for control and supervising bodies on stage of circulation of commodities
|
2011-01-01 俄罗斯标准局 |
| GOST R 55638-2013 规范 |
Services in manufacturing special orthopedic shoes. Safety requirements
|
2013 俄罗斯标准局 |
| GOST R 55639-2013 规范 |
Services in manufacturing special clothing for disabled. Safety requirements
|
2013 俄罗斯标准局 |
| GOST R 55754-2013 规范 |
复杂的质量控制系统. 电子元件. 制造商和客户之间的关系系统 Complex quality control system. Electronic components. System of relationship between manufacturers and customers
|
2013 俄罗斯标准局 |
| GOST R 56195-2014 规范 |
公寓型建筑物的居住和社区服务及管理的服务. 生活垃圾的收集和处置区域的内容服务. 通用要求 The services of housing and communal services and management of apartment buildings. Content services the territory of collection and disposal of household waste. General requirements
服务提供方 |
2014 俄罗斯标准局 |
| GOST R 57487-2017 分类标准 |
Hazard rating of consumer goods. Classification. General requirements
|
2017 俄罗斯标准局 |
| GOST R ISO 24510-2009 指南标准 |
Activities relating to drinking water and wastewater services. Guidelines for the assessment and for the improvement of the service to users
|
2009 俄罗斯标准局 |
| GSO ISO 10008:2024 |
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
|
2024 海湾阿拉伯国家合作委员会标准组织 |
| IEEE C37.95-2014 指南标准 |
Guide for Protective Relaying of Utility-Consumer Interconnections
|
2014-03-27 美国电气电子工程师学会 |
| IEEE Std C37.95-2014 指南标准 |
IEEE Guide for Protective Relaying of Utility-Consumer Interconnections
保护继电器 |
2014-05-05 美国电气电子工程师学会 |
| IRAM 62410:2012 规范 |
Energy efficiency labelling for accumulation water heaters, electrical, for household use.
能效标签 |
2012-09-19 阿根廷标准化研究所 |
| IRAM-ISO 10008:2023 |
质量管理 客户满意 企业对消费者的电子商务交易指南 [ISO 10008:2022(官方译文) 等同采用] Quality management. Customer satisfaction. Guidance for business to-consumer electronic commerce transactions.
|
2023-12-28 阿根廷标准化研究所 |
| ISO 10008:2013 指南标准 |
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions
|
2013-06-01 国际标准化组织 |
| ISO 10008:2022 规范 |
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
|
2022-08-03 国际标准化组织 |
| ISO 21800:2025 |
Guidance for organizations to increase consumer understanding of online terms and conditions
|
2025-12-12 国际标准化组织 |
| ISO 22059:2020 规范 |
Guidelines on consumer warranties/guarantees
|
2020-01-31 国际标准化组织 |
| ISO 22458:2022 指南标准 |
Consumer vulnerability — Requirements and guidelines for the design and delivery of inclusive service
风险因素 |
2022-04-05 国际标准化组织 |
| ISO 31700-1:2023 规范标准 |
Consumer protection — Privacy by design for consumer goods and services — Part 1: High-level requirements
个人信息 隐私 |
2023-01-31 国际标准化组织 |
| ISO Guide 37:2012 规范 |
Instructions for use of products by consumers
使用说明 消费品 |
2012-12-01 国际标准化组织 |
| ISO/IEC GUIDE 14:2018 术语/指南 |
Products and related services — Information for consumers
产品信息 投诉 |
2018-03-28 国际标准化组织 |
| ISO/IEC GUIDE 41:2018 指南 |
Packaging — Recommendations for addressing consumer needs
包装产品 包装组件 |
2018-09-26 国际标准化组织 |
| ISO/IEC GUIDE 76:2008 指南标准 |
Development of service standards - Recommendations for addressing consumer issues
服务提供者 |
2008-01-01 国际标准化组织 |
| ISO/IEC Guide 76:2020 指南标准 |
Development of service standards — Recommendations for addressing consumer issues
投诉 |
2020-04-28 国际标准化组织 |
| ISO/TS 12812-5:2017 规范标准 |
Core banking - Mobile financial services - Part 5: Mobile payments to businesses
商户 移动支付 |
2017-03 国际标准化组织 |
| NB/T 11118.1-2023 规范标准 |
煤矿综采工作面机电美利体育官网首页网址EtherNet/IP通信接口和协议 第1部分:总则 EtherNet/IP communication interface and protocol for electromechanical equipment in fully mechanized coal mining face Part 1: General
生产者 |
2023-2-6 行业标准-能源 |
| NZS 8158:2012 规范 |
Home and community support sector Standard
服务提供者 |
2012 新西兰标准局 |
| NZS 8171:2005 规范 |
Allied Health Services Sector Standard
|
2005-06-24 新西兰标准局 |
| PD ISO/IEC GUIDE 41:2018 指南标准 |
Packaging. Recommendations for addressing consumer needs
|
2018-10-31 英国标准学会 |
| PD ISO/IEC GUIDE 46:2017 指南标准 |
Comparative testing of consumer products and related services. General principles
|
2017-02-28 英国标准学会 |
| SB/T 10902-2012 规范 |
Criterion for consignment stores service
委托人 |
2013-01-23 行业标准-商业 |
| SB/T 11244-2024 规范 |
Integrity Management System for the Beauty Industry
|
2024-12-06 行业标准-商业 |
| SN/T 4500-2016 规范 |
Technical Trade Measures Working Guide Consumer Impact Assessment
|
2016-06-28 行业标准-出入境检验检疫 |
| SNZ HB 8142-2001 指南标准 |
Infection Control Audit Workbook
感染控制 |
2001-07-16 新西兰标准局 |
| SNZ HB 8163:2005 指南标准 |
Indicators for safe aged-care and dementia-care for consumers
|
2005-03-21 新西兰标准局 |
| SS-EN 16489-3:2014 规范 |
Professional indoor UV exposure services - Part 3: Requirements for the provision of services
|
2014 瑞典标准研究所 |
| SS-EN 16935:2017 规范标准 |
Bio-based products - Requirements for Business-to-Consumer communication and claims
声明 生物基产品 |
2017-05-17 瑞典标准研究所 |
| SS-ISO 10008:2022 指南标准 |
质量管理体系 顾客满意 消费者电子商贸交易指南(ISO 10008:2022 等同采用) Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions (ISO 10008:2022, IDT)
|
2022 瑞典标准研究所 |
| T/CHINABICYCLE 1-2020 规范 |
Specification for after-sales service of electric bicycle
售后服务 电动自行车 |
2020-06-01 中国团体标准 |
| T/TJCA 0005-2021 规范标准 |
Standards for the quality of operation and service in the watch industry
|
2021-03-17 中国团体标准 |
| T/TJCA 0006-2021 规范 |
K12 Online Education Service and Evaluation
|
2021-04-30 中国团体标准 |
| UNE-ISO 22458:2023 |
Consumer vulnerability. Requirements and guidelines for the design and delivery of inclusive service
|
2023-05-31 西班牙标准化协会 |
| UNI ISO 10008:2022 |
Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
|
2022-12-20 意大利统一标准化组织 |
| VDI 3587-1995 指南标准 |
Bill of costs@ identification and control of packing material and means of transportation
|
1995-08-01 德国机械工程师协会 |
| YD/T 1896-2009 规范 |
Criteria for Use Instructions of Mobile Terminal Products
使用说明 |
2009-06-15 行业标准-邮电通信 |
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