保障信息系统稳定运行的综合性技术服务，涵盖预防性维护、故障响应等。采用ITIL等标准框架，通过服务级别协议(SLA)规范服务内容。
| 标准号 & 类别 | 标准名称 | 发布 |
|---|---|---|
| DB11/T 2111-2023 规范 |
Implementation requirements for information system operation and maintenance service user units
相关方 |
2023-06-25 北京市地方标准 |
| DB12/T 958-2020 规范 |
Technical requirements for operation and maintenance of aquaculture Internet of things system
|
2020-08-18 天津市地方标准 |
| DB43/T 2256-2021 规范 |
信息技术应用创新工程建设规范 第13部分：国产化信息系统运行维护规范 Construction Specifications for Information Technology Application Innovation Projects Part 13: Specifications for Operation and Maintenance of Localized Information Systems
|
2021-12-29 湖南省标准 |
| DB4401/T 294.1-2024 规范 |
Unified Basic Operations and Maintenance Standards for Digital Government - Part 1: General Provisions
政务云 |
2024-12-04 广东省标准 |
| DB61/T 1351-2020 规范标准 |
Sports event informatization construction technical specification information system operation and maintenance
|
2020-09-15 陕西省标准 |
| GB/T 28827.1-2022 |
Information technology service—Operations and maintenance—Part 1：General requirements
|
2022-10-14 国家市场监督管理总局 |
| GB/T 28827.2-2012 规范 |
Information technology service.Operation and maintenance.Part 2:Delivery specification
服务级别协议 |
2012-11-05 国家市场监督管理总局 |
| GB/T 29264-2012 规范 |
Information technology service.Classification and code
信息技术服务 |
2012-12-31 国家市场监督管理总局 |
| SJ/T 11564.5-2017 规范标准 |
信息技术服务 运行维护 第5部分：桌面及外围美利体育官网首页网址规范 Information Technology Services Operation and Maintenance Part 5: Desktop and Peripheral Equipment Specifications
服务级别协议 |
2017-04-12 行业标准-电子 |
| T/CCUA 048-2025 规范标准 |
Method for calculating the fixed quota of operation and maintenance costs of government information systems
政务信息系统 |
2025-03-14 中国团体标准 |
| T/GDIIA 005-2021 规范标准 |
Operation and maintenance service standards of information technology application innovation systems
服务等级 |
2021-09-11 中国团体标准 |
| T/SDAS 13-2017 规范 |
Information technology service Specification for operating maintenance cost metrics
信息技术服务 |
2017-08-23 中国团体标准 |
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